Privacy policy

This Privacy Policy describes how Sol Patch (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from SolPatchUSA.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including browser type, IP address, time zone, cookies, pages viewed, referring websites or search terms, and how you interact with the Site (“Device Information”).

We collect Device Information using:

Cookies – small data files stored on your device

Log files – track site activity and usage

Pixels, tags, and web beacons – record browsing behavior

When you make or attempt to make a purchase, we collect information such as your name, billing and shipping address, payment details (including credit card or FSA/HSA card information), email address, and phone number (“Order Information”).

“Personal Information” includes both Device Information and Order Information.

How We Use Your Information

We use Order Information to:

Process payments and fulfill orders

Arrange shipping and send confirmations

Communicate with you

Screen for fraud or risk

Provide marketing or product updates when consistent with your preferences

We use Device Information to:

Detect potential fraud (including IP address review)

Improve and optimize the Site

Analyze customer interactions and marketing performance

Text message opt-in data and consent are not shared with third parties.

Sharing Your Personal Information

We share Personal Information with trusted third parties to operate our business, including:

Shopify, to power our online store

Google Analytics, to understand how customers use the Site

We may also share information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We may use your Personal Information to deliver targeted advertising or marketing communications. You can opt out of targeted ads through the following platforms:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/

Abandoned Cart Notifications

We use cookies to track items added to your cart, including when a cart is abandoned. This information may be used to send cart reminder emails or SMS messages.

SMS Communications

If you opt in to SMS messaging, message frequency may vary. You may opt out at any time by replying STOP.

Do Not Track

We do not alter our data collection practices in response to Do Not Track signals.

Your Rights (EU Residents)

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, contact us using the information below.

We process your information to fulfill contracts (such as orders) or pursue legitimate business interests. Your information may be transferred outside Europe, including to the United States and Canada.

Data Retention

We retain Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Updates will be posted on this page.

For questions, concerns, or privacy-related requests, contact us at:

Sol Patch
P.O. Box 21273
St. Paul, MN 55121
info@SolPatchUSA.com